bimoin88 Casino & Sportsbook FAQ

Log in to your bimoin88 account and click Deposit. Choose your payment method (local payment, online payment, e-wallet, mobile banking, local payment, online payment, or a bank transfer). Enter the amount you want to deposit. For mobile wallets, you will be redirected to the wallet app or a payment page where you confirm the transaction using your PIN or biometric. For bank transfers, we provide a unique Virtual Account number—transfer the exact amount to that account, and the deposit appears in your bimoin88 balance within minutes. All deposits are instant or near-instant; if your deposit does not arrive within ten minutes, contact support and provide your transaction reference number.

Withdrawal requests on bimoin88 are reviewed within one to three business days. Once approved, we transfer your funds back to the payment method you originally deposited from (if you deposited via e-wallet, your withdrawal returns to mobile banking; same for local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer). The transfer itself is usually instant, but in rare cases—such as during holidays like Idul Fitri or Idul Adha, or if your payment provider is experiencing delays—it may take longer. You can check the status of your withdrawal request anytime in your Account menu under Transaction History. If your withdrawal remains pending after five business days, contact support with your withdrawal reference number.

We accept online payment, e-wallet, mobile banking, local payment, and online payment for mobile wallets, e-wallet for QR-code payments, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet accounts. Each method is equally secure. Choose the one you use most often. If you want to change your primary payment method later, you can update it in your Account settings, but withdrawals always go to the method you originally deposited from to prevent fraud.

We cover Liga 1 (Indonesian domestic football), Piala Indonesia, Piala AFF, Champions League, Premier League, and many other football tournaments worldwide. We also offer badminton markets, MotoGP racing, and esports (Mobile Legends, Free Fire, PUBG Mobile). For each match, we list multiple betting types: match winner, handicap, over/under goals, both teams to score, and more. Live betting is available during matches—odds update in real time as play unfolds. Check our Sportsbook section to see the current schedule and available markets.

Our live-dealer studios feature real dealers streaming blackjack, roulette, baccarat, and Dragon Tiger with multi-camera feeds. Each table has a live chat so you can communicate with the dealer. Tables run 24 hours, and you can join from your phone or desktop. Game rules are standard international rules—dealers follow strict protocols. If you are new to live-dealer games, we recommend watching a few rounds before placing money. Our support team can explain any rule you are unsure about.

We offer Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and many others. Each game has its own rules and paytable—check the Rules button in-game to understand how it works. Slots are games of chance; outcomes are determined by random number generators. We recommend playing our demo mode first to get familiar with the gameplay before depositing real money.

If you have a promotion code, enter it in the Promotions section of your account during or shortly after registration, or during your first deposit. The code field appears on the Deposit page. If the code is valid, any eligible bonus will be applied to your account immediately and shown in your balance or bonus section. If the code does not work, check that you have typed it exactly (codes are case-sensitive) and that you meet the code's eligibility requirements (new accounts, specific deposit amount, etc.). Contact support if the code still does not apply.

We collect your name, email, phone number, national ID number, and payment details to operate your account and comply with anti-money-laundering regulations. All data is encrypted in transit and at rest on our secure servers. We do not sell or share your data with third parties for marketing. We do share data with payment processors (mobile banking, local payment, etc.) only to process your deposits and withdrawals. If the government requests your data for legal reasons, we are required to comply. You can request a copy of your data or ask for account deletion anytime by contacting our support team. See our Privacy policy for full details.

Email our support team at [email protected]. Include your account email, a clear description of your issue, and any relevant transaction reference numbers. Our team responds within one business day, sometimes faster. For urgent issues, use the in-app chat feature—it may be faster than email. We speak English and Indonesian. If you contact us during a holiday like Imlek, expect a response on the next business day.

Yes. We use industry-standard encryption (HTTPS) to protect your data in transit. Your password is hashed and never stored in plain text. We monitor accounts for suspicious activity and can lock or suspend an account if we detect unauthorized access. To keep your account secure, use a strong, unique password; never share it with anyone; enable password resets if you lose your phone; and log out after each session on a shared device. If you suspect your account has been compromised, change your password immediately and contact support.